Shipping policy
Melquiades Nest Store aims to process and deliver customer orders in a reliable and timely manner.
Order Processing
Orders are generally processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays may begin processing on the next business day.
Estimated Delivery
Standard shipping generally takes approximately:
3–7 business days after processing.
Delivery times are estimates rather than guarantees and may vary depending on the destination, shipping carrier, weather conditions, holidays, and other circumstances outside our reasonable control.
Shipping Charges
Applicable shipping charges will be calculated and displayed during checkout before the customer completes the purchase.
Order Tracking
When tracking is available, customers will receive tracking information after their order has shipped.
Carrier tracking systems may require additional time to display updated information.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout.
If you notice an error in your shipping address, contact us immediately at [email protected].
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Delayed or Lost Shipments
If your package is significantly delayed or tracking indicates a delivery problem, please contact us so we can assist with reviewing the shipment.
Customer Support:
Email: [email protected]
Phone: 566-69-2738
Shopify requires fulfillment timelines to be clearly communicated to customers, so only keep the 1–2 business day processing / 3–7 business day delivery wording if that matches how this store actually fulfills orders.